Customer Satisfaction By Measuring Service Quality Tourism Essay

Consumer loyalty By Measuring Service Quality Tourism Essay Method of reasoning of the investigation: The estimation and the executives of administration quality are basic to the endurance and accomplishment of administration organizations (Legcevic, 2008). The inn segment is a huge portion of the administration business which offers types of assistance and lodging to a wide scope of clients. To ensure that an inn is fulfilling its clients needs, it is important to quantify administration quality occasionally to recognize territories needing improvement. There are a few procedures utilized for estimating administration quality, yet this exploration study will utilize one of the more mainstream models called the SERVQUAL model. This hypothesis was created by Parasuraman, Zeithaml and Berry. They were early scientists learns about the idea of value (Jain and Gupta, 2004). The SERVQUAL model was made to quantify administration quality as saw by the client (Parasuraman et al., 1985). As per Shangri-La Hotels Annual Report of year 2008 and 2009, the inhabitance pace of the Shangri-La Hotel, Bangkok has declined constantly (Shangri-La Asia Limited, 2008, Shangri-La Asia Limited, 2009). The most probable reason for this issue is the political shakiness that hit Thailand as of late. Then again, it is conceivable that this decrease in the quantity of clients was an aftereffect of a decrease in administration quality. Despite the fact that the Shangri-La Hotel kept on underscoring client needs and offer great support to their clients, it is as yet pivotal to gauge administration quality to guarantee that the clients are happy with the lodgings administrations and responsiveness to client needs. The consequence of estimating administration quality likewise causes the board to see precisely what their clients anticipate from the inn and the level to which they are happy with their involvement with the inn. This estimation model capacities as an apparatus to advance corre spondence between the inn the board and their clients. This exploration was directed to watch client observations about lodging administrations by estimating administration quality utilizing the SERVQUAL model at the Shangri-La Hotel, Bangkok. The advantages of this exploration are not simply to comprehend the degree of consumer loyalty; however additionally, it can use as a rule to improve administration quality and advance client dedication. Title of task: A Study of Customer Satisfaction by Measuring Service Quality; A Case Study of Shangri-La Hotel, Bangkok Proclamation of exploration issue: A nonstop decrease in the quantity of lodging clients in the course of recent months has directly affected the inns salary. The primary factor which is accepted to have caused this decrease was interior political insecurity in Thailand. With an end goal to change an emergency into circumstance, this is a suitable chance to watch client impression of administration quality so as to help inn the executives improve quality and set up their business for when the circumstance comes back to typical. Undertaking targets: The goals of this examination are as per the following: To gauge administration nature of Shangri-La Hotel, Bangkok by utilizing SERVQUAL model, To comprehend the connection between consumer loyalty and administration quality, and To increase a more clear comprehension of client impression of administration quality from Shangri-La Hotel, Bangkok so as to improve inn administration quality later on. Applied structure: Figure 1: Conceptual structure Dependability SERVQUAL Dimensions Responsiveness Consumer loyalty Affirmation Sympathy Physical assets Extent of the investigation: The extent of this exploration centers around estimation of administration quality at the Shangri-La Hotel, Bangkok by utilizing the SERVQUAL model which considers administration quality from the accompanying five measurements: an) unwavering quality, b) responsiveness, c) confirmation, d) compassion and e) substantial quality. The example populace would be an arbitrary example of 100 inn clients during the period from July to August, 2010. The study strategy would utilize the utilization of surveys. This examination centers around the connection between consumer loyalty and administration quality. Meanings of terms utilized in the investigation: SERVQUAL model: An instrument for estimating administration quality contained five measurements, for example, a) dependability, b) responsiveness, c) affirmation, d) compassion and e) substance. Parasuraman summarized that clients see administration quality by contrasting their desires and the genuine hierarchical presentation, and they assess administration quality in various measurements (Parasuraman et al., 1988). Administration Quality: An item or result of all the staff chiefs of the Shangri-La Hotel, Bangkok cooperating to fulfill their clients. At the end of the day, great assistance is a help that meets or surpasses client needs and desires (Wisniewski, 2001). Client Expectation: is forecast administration of client that lodging ought to be gives to them. Foresee administration straightforwardly impact consumer loyalty assessment (Zeithaml et al., 1993) Client Perception: An inclination or sense controlled by the client which is gotten from their encounters at the inn. Consumer loyalty: The level to which a client sees that their desires were met in the exchange with the inn (Hallowell, 1996). Suppositions: A client who gets a significant level of administration quality from the Shangri-La Hotel, Bangkok is bound to be happy with the general degree of administration at the inn. Confinements: Size of test: The political vulnerability in Thailand during the previous a while brought about a reduction in the quantity of sightseers all over Bangkok. Moreover, the inhabitance level at the Shangri-La Hotel, Bangkok has been smothered because of a decrease in room accessibility for inward remodels. The predetermined number of lodging clients may restrict the example size, prompting test blunder. Time period of information assortment: The time span is a significant issue for this exploration on the grounds that the examination time table is very short, particularly thinking about that this season is the low season for the travel industry in Thailand. Since the visitor numbers are a lot of lower than during high season, it could be troublesome or difficult to arrive at the proper example size. Human morals contemplations: This exploration is being led for instructive purposes to find out about consumer loyalty at the Shangri-La Hotel, Bangkok. Hence, the lodgings the executives is permitting scientists to gather information from their clients. Along these lines, the analysts ought not drive the clients to finish the poll on the off chance that they are reluctant. The poll is being planned with the goal that it doesn't contain touchy things which would cause clients to feel awkward. Commonsense importance: Estimating administration quality is more troublesome than estimating the nature of fabricated products in light of the fact that the idea of administrations is elusive (Bergman and Klefsjo, 1994). The SERVQUAL model is a productive instrument to assist measure with adjusting quality and explain consumer loyalty. The consequence of this exploration would be valuable for the Shangri-La Hotels the executives and staff individuals so they can more readily comprehend their clients level of fulfillment with observations about the inns administrations. It will help lodging the board in their endeavors to keep up and improve inn administration quality. Also, different hoteliers and associations inside the administration ventures segment could adjust this exploration to use as reason for concentrates into their own associations. Foundation data: Shangri-La Hotels and Resorts is an entrenched Asian inn network in significant urban communities all through Asia, Oceania and The Middle East. The central station is situated in Hong Kong. Shangri-La Hotel, Bangkok is one property of numerous properties of Shangri-La Company, situated in the Silom area, has an aggregate of 799 rooms including adjusted lofts and different offices, for example, cafés, meeting rooms, spa, pool and tennis courts (Shangri-La Hotel, 2010). Shangri-La Hotel, Bangkok is situated in a helpful spot close to the Chao Phraya River which is the principle waterway of Thailand, and is just thirty minutes from Suvarnabhumi Airport and 10 minutes from focal business by BTS Skytrain. Therefore, this inn can draw in various travelers. Besides, Shangri-La Hotel, Bangkok is associated with Sathorn Pier, so sightseers can take open vessels or long tail pontoons to venture out to and visit a few sorts of vacation spots effectively, for example, the Temple of Dawn, the Grand Palace, the Flower Market and Khaosan Road. There is a high decent variety of the travel industry enterprises which advance the economy in this area and along this waterway. Be that as it may, as of late, the Thai economy has encountered trouble for an assortment of reasons. Figures 1 and 2 look at the exhibition of Shangri-La Hotels and Resorts in the period from 2007 to 2008 with the period from 2008 to 2009. Table 1: The Shangri-La Hotel Weighted Average Room Yield 2007-2008 Source: Shangri-La Asia Limited (2008) Table 2: The Shangri-La Hotel Weighted Average Room Yields 2008-2009 Source: Shangri-La Asia Limited (2009) The figures above show that there was a critical decrease in the exhibition of Shangri-La Hotels and Resorts, Thailand in 2008 contrasted and 2007, and this decrease in execution proceeded into 2009 with a drop on normal room inhabitance. As per the 2008 Shangri-La Asia Limited Annual Report, inhabitance and RevPAR for Shangri-La Hotels diminished in 2008 by 15 and 10 rate focuses separately (Shangri-La Asia Limited, 2008). Also, the general weighted normal RevPAR for Shangri-La Hotel and Resorts Thai properties diminished a further 11 percent in 2009 (Shangri-La Asia Limited, 2009). The worldwide budgetary emergency, the broad redesigns at the Shangri-La Hotel, Bangkok and political vulnerability are refered to as the primary purposes behind this decay. Writing survey: There are a few bits of writing with respect to examines o

Organization's financial statements Essay Example | Topics and Well Written Essays - 750 words

Association's budget summaries - Essay Example Thusly, the achievement of money related investigation process is relied upon the utilization of precise data, as consolidated in budget reports of every association. Because of its job in the improvement of successful hierarchical choices, the money related examination has been broadly investigated in the writing. Accentuation has been given to the various missions that monetary examination can accomplish, as a dynamic instrument. It appears that the requirement for wiping out dangers as to venture choices has been the key explanation behind the development of budgetary investigation process (Lee et al. 2009, p.2). Without a doubt, it has been demonstrated that monetary investigation is an astounding apparatus for checking whether the existent capital of a firm is sufficient for reacting to the requirements of a specific venture, either in the short or the long haul (Lee et al. 2009, p.2). From a comparative perspective Norman has contended that monetary investigation is very signif icant for limiting dangers identified with the potential cooperation of a firm in a stock trade advertise (Norman 2011). Maitah et al. (2012) allude to the utilization of budget summary investigation in banks as an apparatus for recognizing successful ‘investment and loaning decisions’ (Maitah 2012, p.107). ... ? Budget summaries generally significant in budgetary examination (Zager and Zager 2006, p.36) Through the fiscal summary of every association figures indicating the exhibition of the association to explicit segments can be recovered. For instance, reference could be made to Liabilities and Shareholders’ value, as components of a firm’s accounting report, one of the most significant fiscal summaries of current firms (Belkaoui 1998, p.2). The monetary examination procedure can assist administrators with checking the connection between their firms’ diverse fiscal summaries; along these lines, the real money related execution of the firm can be recognized. The device utilized for accomplishing this objective is the money related proportion examination. The above examination is created utilizing monetary proportions, for example figures demonstrating ‘the articulation of the connection between two budget summary accounts’ (Drake and Fabozzi 2012, p.102). The examination of these proportions assists with understanding the exhibition of a firm as to the segments reflected in these proportions. The most widely recognized budgetary proportions are introduced in Figure 2 underneath. Figure 2 †Most normal money related proportions (Zager and Zager 2006, p.38) At this point, the accompanying truth ought to be featured: Financial proportions reflect various parts of hierarchical execution. Different proportions allude to the security of the business, as of its money related quality, while others show the monetary proficiency of the association (Zuger and Zuger 2006). This reality is clarified through the diagram in Figure 3. Figure 3 †Financial proportions as a feature of the budgetary examination process (Zager and Zager 2006, p.39) According to the issues talked about above, money related investigation is important for making sure about the accomplishment of authoritative choices. The cozy connection between money related exami nation and

Questions for Your Next One-on-One Meeting

Questions for Your Next One-on-One Meeting One-on-ones might sound like a necessary evil of being a manager, but they actually are an important part of running a successful team. But simply organising meetings is not going to bring fame and fortune for your team. The key to successful meetings often lies in preparation and in asking the right questions.If you want to make the most of your one-on-ones, then here are some of the best questions you can ask at your next meeting. We’ve also outlined the most important elements of running a successful one-on-one and the things you need to avoid.Whether you are a manager or the employee, the below information can help you focus on the right things at your next meeting and to impress your team with your knowledge. © Shutterstock.com | Sergey NivensIn this article, you will learn about 1) the importance of one-on-ones, 2) the elements to make one-on-ones a success, 3) essential questions for one-on-one meetings, 4) things to avoid during one-on-ones, and 5) final thoughts.THE IMPORTANCE OF ONE-ON-ONESOne-on-ones are usually considered a bit of a waste of time and many, employees and managers alike, have bad experiences to share. But that is not because the basic concept of one-on-ones is somehow flawed, but rather because most managers don’t know how to build a successful one-on-one.These little meetings are at their best a team building exercise and something that can save the team from a lot of hassle later on. This is because the short meetings can help the team to solve and focus on these key things:Streamline performance â€" One-on-ones make it easier to correct performance. They guarantee you catch the minor errors in the work and the meetings allow correction of these errors before th e problems turn into bigger issues. They also make it easier to reward the employee, which in itself will help boost team morale.Ensures the team is on the same page â€"In a hectic work environment it is easy to lose sight of the big goal sometimes. One-on-ones make it easier to ensure people are always aware of the priorities and goals, guaranteeing the whole team is working towards the same goal.Builds relationships between the teamâ€"A good work team requires good relationships within the team. Building a relationship is much easier with regular contact with the team members. Successful meetings increase trust and can instantly make it easier to solve difficult situation.Working in a team requires much more than pure focus on the job at hand. As the work environment entails people, it is crucial to ensure each individual is appreciated and noticed. By investing in the wellbeing of the team members, as well as the efficiency of the project, managers make it more likely the employe e also wants to guarantee the company succeeds.THE ELEMENTS TO MAKE ONE-ON-ONES A SUCCESSSince one-on-ones are crucial for the success of the company, how can you guarantee you are doing them the right way? Firstly, understanding the importance of these meetings is already an important step to building a great one-on-one.Secondly, you want to focus on the elements that create a culture of good one-on-ones at the workplace. The below is a collection of these elements and they are a great guideline for any manager looking to add more meaning to one-on-ones.Prepare in advanceDon’t treat one-on-ones as a meeting that just happens. Although the conversation should be relaxed and open to new directions, it doesn’t mean you don’t need to prepare for it.You need to have a list of the most important things you’d like to go through and it’s a good idea to prepare feedback for the employee.Plan enough time for the one-on-one meetingThe meeting should ideally last at least 30 minutes. This ensures the conversation doesn’t feel rushed, but you also don’t want it to be longer than needed.Make sure you organise the one-on-ones when you have enough time at hand. If you or, indeed, the employee feel too stressed with other tasks, it might hinder the effectiveness of the meeting.Let your employee run the one-on-one meetingThe meeting should never be about the manager, but about the employee! Even though you need to prepare for the meeting, you need to ensure the meeting’s focus is on the employee.This highlights to the employee that you, as a manager, truly value their opinion and it ensures the employee also comes prepared for the meeting. So, always tell the employee you want them to run the meeting beforehand!Ask questions and listen to your employeeYou must listen to your employee â€" do not get into a meeting with pre-set mind. Be open to their ideas and ask questions about their experience. This helps you understand the person better and helps build a stro nger relationship.Keep the meetings regularOne-on-ones shouldn’t be an occasional meeting that mostly happens when things aren’t going well in the company. The more regular the meeting, the better the team’s work ethic will be.Hold your meetings regularly and don’t get into the habit of cancelling them! You don’t want the employees to feel the meetings aren’t important.Total dedication and presence during the meetingToday’s workplace can be quite hectic, but the dangers of multitasking are becoming more evident. When you are holding a one-on-one, make sure you dedicate all of your time and focus to the meeting. Don’t answer the phone or check your e-mails while you are at the meeting!Don’t forget notes or follow-throughsRemember to use the one-on-one as an opportunity to improve the company and the team spirit. Always take notes of what the employee is telling you to ensure you can check if the ideas are worth implementing.In addition, don’t forget to send an e-m ail or other such note about the meeting to your employee. This can be a compilation of the points discussed at the meeting and ideas for the next meeting.Make the employee the priority of the meetingAbove all, the employee needs to be the priority of the meeting. The one-on-one isn’t about your company or the goal at hand, it is about helping the employee to succeed. If your employee succeeds, your company will succeed.Finally, the below YouTube video is a great introduction to organising successful meetings. THE ESSENTIAL QUESTIONS FOR ONE-ON-ONE MEETINGNot all questions are alike and you don’t want to use the precious time for asking the wrong questions. If you want to make the most of the meeting, you need to know what are the key questions to ask.Since both managers and employees should be asking questions at the meeting, we’ve split this section in to two. You can find the best questions for both managers and employees.1) What should the manager be asking?The following a re some example questions a manager should be asking at one-on-ones:What would you like to focus on at this meeting?As mentioned above, you want the employee to lead the conversation and so it is a good idea to ask the above question. It helps to kick start the conversation and you can focus your own follow-up questions accordingly.How did last week go? What did you learn during last week?You want to ask about the employee’s workweek to make sure you see how well they are doing. Their answer can tell you a lot about the way they prepare for the work and point out any problems they might have.You also want your employees to be constantly improving their skills and asking about what new they have learned can help you streamline your management style as well to support their development.How are you preparing for the week ahead?As well as asking about what the employee has done, you also want to focus on the future. Ask about their plans and give tips if they seem lost.What has inspir ed and motivated you in the past week?Keep asking about the employee’s inspiration and motivation. This can help you ensure your employees feel motivated and rewarded.What are your biggest concerns at the moment? How would you solve them?Make sure you also focus on the problematic areas of the work or the specific project. You also want to find out what your employee would do to solve the situation.If you could change one thing, what would it be?This doesn’t necessarily even need to be about the workplace or the project. The answer can give you great insight into the employee’s personality and focus.What would you like me to help you with the most?With this question, you can make your employee feel more appreciated. It tells them you have not let them to their own devices and the question can help you ensure your team members stay motivated.Does the work you do meet your expectations? If not, why?Your employee had a reason to seek employment with your company and you want to m ake sure you know what drove them to the position. Continue to keep asking whether they are satisfied with the position and the career and how you can ensure they stay happy.How are you doing outside work?Naturally, you need to also ask about their personal life. Once you get to know the person more, you can ask more direct questions like “How are the kids?” and “What did you do with your partner during the weekend?” Just ensure you don’t sound intrusive and don’t push the employee to talk about things they don’t want.What should the employee be asking?But the manager shouldn’t be the only one asking questions. In order to make the most of the meetings, it’s crucial the employee also asks the tough questions.What are the key goals for you?By understanding your manager’s goals, you can better focus on the right aspects in your own work. It is important that you are both aware of each other’s goals and dreams in the workplace.How would you like me to improve my w ork?As well as giving your own insight into improving your work, you also want to know what your manager thinks. Your manager might be able to point out things to you that you wouldn’t necessarily pick up yourself.Do I continue to meet the company’s expectations?You were most likely picked as the preferred candidate from a group of other people seeking employment and you want to know what made the company hire you. Keep asking questions that tell you whether you are still meeting these expectations and what the company would want from you in the future.What can I be accountable for the next time we talk?You want your manager to provide you tasks and goals. Take the initiative to ask about these instead of just assuming to know what they are.How could I help the team this week?You also want to make sure to ask about your role and responsibilities within the bigger team. It’s a good idea to let your manager know you can help him or her deal with tricky situations and to help ens ure every member in the team is doing their job correctly.What challenge could I take to better my career?You should also be aware of the career path your manager has taken and ask his or her insight into how you can improve yours. Your manager might be able to help you find challenges that give your career more focus and perhaps even help you find a position that better suits your ambitions.How could you help me solve this problem?If you have a problem at work, instead of just blurting it out, ask your manager for insights. This will make the issue seem like an obstacle you want to overcome rather than just a whine about the situation.How are you doing?Finally, you should also be interested in your manager’s personal life. Don’t forget to ask about his or her personal activities and goals, as this makes you both feel more at ease together.THE THINGS TO AVOID DURING ONE-ON-ONEFinally, it is important to understand some of the most common pitfalls managers make when it comes to o rganising one-on-ones. Like with many things in life, it sometimes helps to be aware of the things you need to avoid, as well as the things you should be doing.The below points are common mistakes managers make in the meetings, so don’t be too harsh on yourself if you recognise yourself from the points. Just be sure the next meeting you organise won’t be filled with these mishaps.Treating it like an interviewOne-on-one meetings aren’t an interview but rather a conversation. Although you need to ask questions, especially the ones mentioned above, you shouldn’t just make it a question-answer-question kind of situation.Use the questions as a way to engage in a meaningful conversation and one where ideas are born and new thoughts come to life. Let the questions direct the conversation, but not be the sole purpose of it.Furthermore, you need to be careful to avoid following a similar pattern each week or repeatedly asking the same questions. While you need to know how the project is going along, don’t always ask, “So how’s the project going along?”Solely focusing on the businessBusiness here doesn’t just mean the company, but rather aspects of the professional life. Don’t make the meeting only about what is going on in terms of work life, but balance it with personal issues.It’s impossible to completely remove your personal life from your job and therefore you want to be aware of things the employee is going through outside of work. It doesn’t need to get into any detail, but you want to be aware of the personal aspect of the employee’s life as well.Using it as an ego boostThe meeting isn’t about the bragging rights within a team. You shouldn’t ever make it about you as a manager or the company. One-on-ones shouldn’t just be an ego boost for either the manager or the employee, but rather a meeting to discuss the positives and negatives of the project.Furthermore, while talking about your personal lives can help bridge the gap between the two of you and build your relationship further, make sure the conversation isn’t one-sided. Don’t make it all about your own weekend trips!Too rash follow-up judgementsAs mentioned above, you should always follow-up the points discussed at the meeting. But don’t be too quick with the follow-ups in terms of judgement. If you immediately give feedback on the ideas, you are more likely to say ‘no’ to them. On the other hand, you also don’t want to agree with an idea, no matter how good it sounds, without carefully thinking it through.Whether or not you agree with the idea, you need to make sure you justify your reasoning later on. Sometimes you could even continue the conversation at a next meeting, once both of you have brainstormed the idea further.FINAL THOUGHTSOne-on-ones can enhance the way the team operates and help the business flourish. But they are also a great way to learn more about yourself and the work you do. It is, therefore, important to pay attention t o what goes on in the meeting and learn from the feedback you give and receive.A good one-on-one question is always focused on improvement and enhancing your skillset. Don’t treat the meeting as an unavoidable aspect of your job, but rather as an opportunity to improve your own career and help your company to succeed.

The 9 Best Books About Marriage for Christians in 2019

How Do Neil Blomkamp District 9 And Clint Eastwood s...

How do Neil Blomkamp in District 9 and Clint Eastwood in Invictus use language and stylistic features in similar and differing ways to present the idea of apartheid? Introduction In Neil Blomkamp’s District 9 and Clint Eastwood’s Invictus, the idea of apartheid is expressed using many different point of views, language and stylistic features. They both use camera angles and techniques to highlight power structures and point of views in the films. Additionally, they both use Mis-on-scene and symbolism to highlight pinnacle perspectives, values and opinions of different characters and communities. Most importantly they both use social historical context to add layers to the film, District 9 itself being a film which shows how devastating†¦show more content†¦Furthermore, in Invictus the camera angles and Mis-on-scene allows the audience to further grasp the point of view of the white community, the same scene as earlier mentioned shows Nelson Mandela pass in a car. On one side of the road Black African children run to the broken wire fence cheering and shouting his name, on the opposite side of the road, we see the white South African chi ldren in matching rugby uniforms standing ridged behind a sturdy black fence looking concerned. The camera angle shows the white children looking down on the black children and passing car highlighting their sense of authority and privilege, it also helps to visually establish how segregated the racial community is early in the film. Similarly, in District 9 we can see that camera angles help to establish the dominance of the oppressors they treat the ‘prawns’ very roughly and despite being shorter than them, we see them towering over the aliens in some scenes. The differences of the white point of view in these two films are the severity of the racial discrimination and the point of view of the Apartheid from the white main characters. In District 9 large amounts of violence and threatening are used against the aliens, burning their homes, killing family, taking away food and lack of justice, in one scene we see Wilkus (the main character) joke about killing alien offs pring as

Feminist Criticism Of Susan Glaspell s Trifles

The feminist theory is always adapting to new cultural and always changing. What stems from the feminism theory is feminist literary criticism â€Å"feminist criticism examines the ways in which literature (and other cultural productions) reinforces or undermines the economic, political, social, and psychological oppression of women† (Critical Theory Today, 4 Feminist Criticism, pg. 79 Tyson, Louis). This theory shows us how patriarchal our society is and that’s how Susan Glaspell’s shows her work in her life time where women only had a few roles. They were to have house chores done, cook, and reproduce. Women in the early twentieth century felt it is time to stand up against patriarchal oppressions and which is why Glaspell’s work critiques the society we live in for restricting women. One of her most famous dramas, â€Å"Trifles†, Glaspell showed the females capability to stand up for one another. Gender issues play a role in everyday society, op pressing women economically, politically, socially, and psychologically. Glaspell tries to even explain through the title the feminism analyst as you read through her drama. As common as it is for a title of a story reflects the moral of the story, that’s what Gaspell did for â€Å"Trifles†. Trifles meaning very little value, or irrelevant becomes the moral of the playing displaying the women’s purpose and evidence was irrelevant and not important. The story tells how Mrs. Peters and Mrs. Hale who was only brought along with sheriff to retrieveShow MoreRelatedSusan Glaspell s Trifles 1732 Words   |  7 PagesSusan Glaspell (1876-1948) was an American-born Pulitzer Prize winning writer of both plays and fiction. Glaspell came from humble beginnings and went on to study at Drake University and the University of Chicago. Much of Glaspell s work dealt with the relationships between men and women and the negative effects they have on women. In Glaspell s play Trifles, it is revealed that the operations of patriarchy are just an illusion that men have created to make themselves feel superior to womenRead MoreThe Bone Of Conflict For Criticism On Feminism2546 Words   |  11 PagesEstenes Professor Hayward English 151-DL1 5/13/17 The Trifles of Feminism Criticism Introduction The bone of conflict for criticism on feminism s activist hypothesis is focused on the treatment of ladies living in a patriarchal society. Feminism s activists brought up issues regarding why women were being constrained into a place of subordination, and their problems took a gander at with minimal significance. Susan Glaspell s story Trifles portrays the predicament of ladies and their subordinationRead More Gender Stereotypes in Henrik Ibsens A Dolls House and Susan Glaspells Trifles 1836 Words   |  8 PagesGender Stereotypes in Henrik Ibsens A Dolls House and Susan Glaspells Trifles In the plays A Dolls House, by Henrik Ibsen, and Trifles, by Susan Glaspell, the male characters propagate stereotypes and make assumptions concerning the female characters. These assumptions deal with the way in which the male characters see the female characters, on a purely stereotypical, gender-related level. The stereotypes and assumptions made in A Dolls House are manifest in the way Torvald Helmer treatsRead MoreDrama Essay Trifles2158 Words   |  9 PagesAngel Parrett Professor Muller English 106/ Drama Essay 15 May 2006 Drama Essay Trifles Trifles, Susan Glaspell’s play written in 1916, reveal concerns of women living in a male dominated society. Glaspell communicates the role that women were expected to play in late 19th century society and the harm that can come of it to women, as well as men. The feminist agenda of Trifles was made obvious, in order to portray the lives of all women who live oppressed under male domination. John andRead MoreGender Roles in the Play Trifles Essay3006 Words   |  13 Pagesdifferent viewpoints in which stem from feminist movements, comparing reality with media, and media’s influence on its audience. Gender roles have been present for decades, and the everlasting struggle for equality between men and women has been a never ending battle still to this day. Although there has been quite a lot of success for women dealing with equality, there was not always a perfect balance in the household for gender roles. It began in the 1950’s when women began to break free of the

Playwright Hamlet Essay Example For Students

Playwright Hamlet Essay Persons thoughts will differ from their actions, be it the fear of being the same or different from others, the consequences of their actions, or the opinions that others may form about them. People live their lives like drones, always conforming to the rules, afraid to brake away from the norm and do what they know or even feel to be the right thing to do simply because they might cause a ripple in the smooth little lake in which their boat is afloat. Within the Playwright Hamlet, by William Shakespeare, Hamlet suffers from such dilemma. Hamlet refuses to act on what he knows to be accurate, always reassuring himself of his lack of action. Hamlet also acts in a manner which some may wish to call lunacy. This is due to the loss in which he has suffered, as well as he is just pretending to fool the people who he is plotting against. Hamlets father, King Hamlet, was the greatest king Denmark had ever seen. Respected and revered by all with the exception of his brother, Claudius. Claudius had envied his older brother since boyhood, the king living the life that Claudius had always wanted. A wife, a son, and a kingdom were all the holdings possessed by King Hamlet, holdings and possessions that Claudius would soon make his, by the killing of his brother. Though Hamlet feels that his mothers marriage to Claudius was to soon after the death of King Hamlet, he does not suspect Claudius killed king Hamlet until told of a sighting of a ghost by some guards while on watch. Hamlet tells Polonious that he will stand watch that night with them to see if they can see the ghost again. That night Hamlet stands watch with Polonious and the ghost appears before them. The ghost tells Hamlet that he is his father, and of how he was killed. Hamlet is told that while his father lay under the shade of a tree Claudius came to him and poured poison in his ear and caused his death instantaneously not allowing him time to repent of his sins, therefore condemning him to be trapped between the two paranormal worlds. The ghost then tells Hamlet to avenge his death. Though hamlet agrees to kill Claudius he does not kill him forthright. Hamlet hesitates and seems to invalidate every possible moment or opportunity that arises to take the life of Claudius. His reason for his hesitation is not known and one can only guess at what they may be. It could be that he doesnt believe the ghost. He could be afraid of hurting his mother by killing her second husband, or the fact that he is his uncle. What ever the reason is, he doses hesitate, and by doing so causes more pain and suffering for more people than if he would have killed Claudius forthright. The first example noted of such hesitation by Hamlet within the play if found within act three scene three where Hamlet contemplates the extermination of Claudius while he seems to be at prayer. Now might I do it pat, now hes praying. And (P70-71) Within this paragraph Hamlet will eventually state that he cannot kill Claudius due to the fact that to kill him at prayer would only send him to heaven and not eternally damn him to the bowels of hell. Hamlet thinks that if he killed Claudius while he was at prayer and he was sent to heaven that it would be unfair to his father who is eternally trapped between the present and the afterlife. That is at least the reason that is given by Hamlet directly from the text. .u2bb0a540980b7c106ed5248184593545 , .u2bb0a540980b7c106ed5248184593545 .postImageUrl , .u2bb0a540980b7c106ed5248184593545 .centered-text-area { min-height: 80px; position: relative; } .u2bb0a540980b7c106ed5248184593545 , .u2bb0a540980b7c106ed5248184593545:hover , .u2bb0a540980b7c106ed5248184593545:visited , .u2bb0a540980b7c106ed5248184593545:active { border:0!important; } .u2bb0a540980b7c106ed5248184593545 .clearfix:after { content: ""; display: table; clear: both; } .u2bb0a540980b7c106ed5248184593545 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u2bb0a540980b7c106ed5248184593545:active , .u2bb0a540980b7c106ed5248184593545:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u2bb0a540980b7c106ed5248184593545 .centered-text-area { width: 100%; position: relative ; } .u2bb0a540980b7c106ed5248184593545 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u2bb0a540980b7c106ed5248184593545 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u2bb0a540980b7c106ed5248184593545 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u2bb0a540980b7c106ed5248184593545:hover .ctaButton { background-color: #34495E!important; } .u2bb0a540980b7c106ed5248184593545 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u2bb0a540980b7c106ed5248184593545 .u2bb0a540980b7c106ed5248184593545-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u2bb0a540980b7c106ed5248184593545:after { content: ""; display: block; clear: both; } READ: American Photographer and Artist EssayThough by the reading the entire book you will see a patter of actions and lack of actions that seem to signify that he only acts insane so to disorientate the other people within the story. Yet knowing that his father was murdered, who murdered him, and what Hamlet was asked to do to seek vengeance he feels that he has to constantly reassure himself of his lack of action was right so that he doesnt feel like he is failing his father. Hamlet is mad and plotting and or struggling with the question of what to do about the revenge seeking that he has sworn to tend to for his deceased father. The loss of a father has exiled him into a non-existent state to where neither present world nor the futures that will come are ever realized by him. Instead he lives day to day not realizing his accomplishments from the previous day nor his goals for the next. Because of this Hamlet drags out the process of killing Claudius. Hamlet exists in a state of denial and anger. He holds his mother mainly at fault. Like when he is in her room and just killed Polonious and she says Alas hes mad (P 75). By this statement hamlet has achieved a subconscious goal, which he has been trying to reach since the death of his father. He has portrayed himself as insane in hope that his actions against the king in the near future will not seem uncommon coming from him. While in his mothers bedroom, Hamlet in a way, attributes his lack of action on the promise made to his father to the way that his mother has married such a god-awful retch of a man so soon after his fathers death. Comparing the two men together Hamlet cant understand the thoughts or feelings that his mother has claimed to have for Claudius. Look here upon this picture, and on this, the counterfeit presentment of two brothers. See what a grace was seated on this browthis was your husband. Here is your husband: like a mildewed ear ha have you eyes (P 74) Hamlet pass judgment on his mother disapproving of her conduct and how shes shown that she would rather bed a king who has kill her beloved husband than do what is morally right and remove herself from the throne, and letting Hamlet take his rightful seat on it. While hamlet is lecturing his mother on her faults the ghost appears in the outer part of the bedroom. Do not forget. This visitation is but to whet thy almost blunted purpose. But look amazement on thy mother sits. O, step between her and her frightened soul. Conceit in weakest bodies strongest works. Speak to her Hamlet. (P 75) Through this quote King Hamlet makes clear what the intentions of young Hamlet should have been and are to be. He is not to blame his mother for what she has done, in the re-marrying of a man so soon after her husbands death, instead he is to seek revenge on Claudius, killing him for his father. Claudius is abruptly informed that Hamlet acted strangely toward his mother. She tells him about Hamlet talking into thin air. She is completely convinced of his insanity when he asks her if she saw the ghost of his father (her true husband). This is when she runs to Claudius and tells him that she is worried about her sons mental health. Claudius is also saddened upon hearing about the death of his dear friend Polonius. He feels now that he must take passive action against Hamlets behavior. Claudius devises a plan to both see whats wrong with Hamlet and to recover the body of his dear deceased friend. .u7aacc88e35840863dfbc6bf7c072fd41 , .u7aacc88e35840863dfbc6bf7c072fd41 .postImageUrl , .u7aacc88e35840863dfbc6bf7c072fd41 .centered-text-area { min-height: 80px; position: relative; } .u7aacc88e35840863dfbc6bf7c072fd41 , .u7aacc88e35840863dfbc6bf7c072fd41:hover , .u7aacc88e35840863dfbc6bf7c072fd41:visited , .u7aacc88e35840863dfbc6bf7c072fd41:active { border:0!important; } .u7aacc88e35840863dfbc6bf7c072fd41 .clearfix:after { content: ""; display: table; clear: both; } .u7aacc88e35840863dfbc6bf7c072fd41 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u7aacc88e35840863dfbc6bf7c072fd41:active , .u7aacc88e35840863dfbc6bf7c072fd41:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u7aacc88e35840863dfbc6bf7c072fd41 .centered-text-area { width: 100%; position: relative ; } .u7aacc88e35840863dfbc6bf7c072fd41 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u7aacc88e35840863dfbc6bf7c072fd41 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u7aacc88e35840863dfbc6bf7c072fd41 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u7aacc88e35840863dfbc6bf7c072fd41:hover .ctaButton { background-color: #34495E!important; } .u7aacc88e35840863dfbc6bf7c072fd41 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u7aacc88e35840863dfbc6bf7c072fd41 .u7aacc88e35840863dfbc6bf7c072fd41-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u7aacc88e35840863dfbc6bf7c072fd41:after { content: ""; display: block; clear: both; } READ: The Five Turing Points Of Hamlet EssayHe calls upon Hamlets two closest friends. Their names are Rosencrantz and Guildenstern. They discover Hamlet in the churchyard. They ask him what he is doing. He has just finished burying Polonius and he starts speaking to them. What have you done, my lord Hamlet replies, Compounded it with dust, whereto its kin. (P 81) Hamlet is aware of the fact that his two dearest friends were sent to betray him. He tells them that he is insulted and also tells them what he thinks of their actions. Take you me for a sponge, my lord. Hamlet replies, Ay, sir, that soaks up the kings countenance, his rewards, his authorities(P81). When Hamlet finally decides to take action, he notifies a man named Fortinbras. This man is the prince of Norway. He was to arrive with drums, colors, and all of his ambassadors to celebrate the rightful overtaking of the throne. The only catch is that even though Hamlet succeeds in exterminating Claudius, he ends up dying in the process. A few other characters (Gertrude and Laertes) also die in the duration of this fight. So Fortinbras becomes devastated and holds a dead march in memory of the deceased. It is obvious that Hamlet eventually acted upon his thoughts. This was a victory won, but with great loss sustained. Hamlet avenged his father, but lost his own life in the process. He was never one to conform to the rules. He was essentially a rebel for his time. Even a rebel can be a hero. This is proven in the writings of Shakespeare. Whether it is Romeo and Juliet or Hamlet, Shakespeare was truly an impeccable author. Loved and respected worldwide.